Virgin Media Help - Get help, tips and advice to m. Apps and extras. There are separate lights for the 2. Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. M350 – 362Mbps, great for gamers, video streamers and at-home workers. Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. With the Virgin Media Hub, you can use a wired connection between up to four devices, or you can expand your wired network to a switch with a cable if you. Get high-speed Internet with no long-term contract, installation. 4K-ready. Their flagship fibre broadband service is known as Gig1 broadband and gives you an average download speed of 1,130Mbps. From November 24 - 27, the broadband provider will shave off the cost of its 1000Mbps package, going from £27. Virgin Media outages reported in the last 24 hours. Further exclusions & legal stuff apply. If you can set up using a Self-Install pack, but choose to use an engineer for. Access your bills, diagnose faults and manage your package. The. You might also need to change it if your current package isn’t available at your new address. For years, it has offered ultrafast broadband to more properties than any other provider in the UK. Mega Volt bundle - 230. CityFibre. Understanding your Virgin Media bill. Available with M50 broadband or faster. Laggy web portal. Make a payment in My Virgin Media. My Virgin Media makes managing your account easier with all your information in one place. Virgin also offers six fibre speeds, starting with M50, with an average speed of 54Mbps. TV;. Customers of fixed broadband ISP Virgin Media (VMO2) have recently been informed that the operator’s “Out of Home” public WiFi hotspot service, which also turned their existing broadband routers into wireless hotspots for anybody to access (), is officially set to be retired “from” 1st November 2023. 255. Ofcom said it was concerned about the number of complaints from customers saying it was difficult to leave Virgin Media, which has about 6 million broadband and pay-TV users and is a part of the. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. BT Q1 2023 Results. We’ve also made setting up your broadband easy with our. If you are unable to resolve an issue with Virgin Media Internet Security yourself, please contact Virgin Media Internet Security support on 020 3936 3621. These include the Big Bundle, Bigger Bundle, and Ultimate Oomph Bundle, offering 100. Further exclusions & legal stuff apply. Virgin Media’s Essential broadband has a speed of 15Mbps and a fixed price of £15 per month. And we are also Ireland’s best broadband, as awarded by Umlaut Best in Test 2023. Virgin Media Broadband upgrade deals for existing customers. Virgin Media has unveiled Stream, a service that brings all your streaming apps under one UI and into one flexible, monthly bill. My Virgin Media App is the easiest way to manage your Virgin Media account on the go. The Big Bundle basically includes Virgin's M200 broadband, a landline with inclusive weekend landline calls and all Freeview channels – delivered via a. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Virgin Media help and support. It’s official! Virgin Media broadband comes with 99. Step: 03: Let the Virgin Test Speed Results Load and See the Results. Blazing-fast speeds. Click the Link. Pick a category to get started. Broadband, TV, Phone & SIM. 13-12-2021 15:59. Offering average download speeds of 264Mbps, our M250 Fibre broadband is great for households with multiple users online at once. This more than a 4K streaming stick: aside from a good selection of free-to-watch channels available to everyone, the following paid subscriptions were available on Stream at the time of writing. Test your broadband speed. 16+. It could even happen that both internet and. Easy to set up. Simply enter your postcode and we’ll tell you what broadband packages are available where you live. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. Broadband, TV and phone customers. With Virgin Media, you can get faster than ever speeds at home with our future-ready Gig1 Fibre Broadband . Virgin Media Volt is a benefits package for customers who take both Virgin Media broadband and an O2 mobile plan. £8p/m extra or included with Gig1 or Volt. For queries about Virgin Media's services, please call our team on 0345 454 1111* or dial 150 from a Virgin Media phone line. Business broadband. Virgin Media package. You’ll need to contact your provider and let them know about the switch if you have any of these to make sure they’re compatible with a fibre service. 2Gb Broadband + Loaded. Further exclusions & legal stuff apply. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. 168. If you have any queries or comments about this privacy notice, please write to Data. for 3 months then £39. a broadband speed boost to the next available level (up to a max of 1Gbps) in your household with up to three WiFi Pods if needed. Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. <link rel="stylesheet" href="styles. 2. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Sky Sports HD, Sky Cinema Ultra HD, BT Sport Ultimate, Virgin TV Ultra HD in diamond-clear Ultra HD; Enjoy Ultra HD through Prime Video and Netflix (if you subscribe) Watch and stream on all your screens with Virgin TV 360; Sky Cinema Ultra HD will only be available if you have our Sky Cinema Collection in your bundle. 8% for its customers in 2023. Broadband only. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. M350 speeds will also support numerous devices downloading and streaming at once without any effort at all. To find out if Virgin Media is available in your area you can use our postcode checker tool below, to search and see which Virgin Media broadband and TV packages you can get. Step by step guide to installing your Virgin Media broadband and Hub 3. 0. Virgin Media's new M250 broadband is a mid-tier package, it offers value for money as an upgrade to M125, doubling the download speed for just £4 extra per month. Some responses may not be immediate but it allows you to carry on with your day rather than waiting to get through on the phone. Your account. Best of both worlds – All the perks enjoyed by O2 mobile and Virgin Media broadband customers. While most other ISPs across the UK piggyback off Openreach lines to provide internet, Virgin Media uses its own. 168. It’s official! Virgin Media broadband comes with 99. Preferred DNS 192. There’s a network fault in your area. Launched in late 2021 and rolling out to customers throughout 2022, it comes with the very latest WiFi standards and extra antennae for better coverage. Virgin Media Television; For business; Webmail; Sign-in; My Virgin Media. Access your bills, diagnose faults and manage your package. You can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for. 4. If you have both 2. Why Virgin Media! Student exclusive offers: 12 month student contracts Exclusive 30 day rolling contracts Up to £50 bill credit. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Downdetector, which tracks websites, showed more than. M250 Fibre Broadband – average download speeds of up to 264Mbps. The power of superfast Virgin Broadband. Get more information on the advertised Virgin Media broadband speeds here. Pay Monthly SIMs; Family Plan; Learn about mobile. 1. 0 Kudos. Excludes Essential broadband customers from 10 November 2022. Watch TNT Sports Ultimate, Virgin TV Ultra HD and apps like BBC iPlayer and YouTube. Claim up to three (if needed) with our WiFi guarantee. Push the white cable (from the old Hub) into the back of the new Hub. 4Ghz and 5Ghz Wireless networks. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Downdetector only reports an incident when the number of problem reports is significantly higher. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. We think Virgin Media's M125 fibre broadband only is the best all-round broadband deal if you can get it. Buy now , YouFibre Community FibreVirgin Mediaon 18-01-2023 20:59. It acts as a modem, giving your computer mobile internet access or enhancing your existing connection. 2 Virgin Media has. social) Virgin Media has committed to upgrading its entire UK broadband network to full-fibre by 2028. com. Make a payment. When we test our network to connected homes, we’re 99. average UK speed*. An outage on Virgin Media’s broadband services can leave many people disconnected. Automatic compensation scheme. Find the best deal for you with average speeds of up to 1130Mbps. Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals. net as we’ve worked with the site to offer reliable tests to our customers. Select ‘Virgin Mobile Home Internet’ . Find out more. Struggling to pay. for the second time in a day. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Having been almost caught out by a Microsoft Scam, taking a similar form, I was suspicious, particularly as they did not know my name, but they did know (or guessed) that I was a. WiFi Max. We’ve spent several months living with the TV 360 box. Broadband. Zen Internet. Cost of living crisis. ”. Pack our kit. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. No, you can keep using the same phone you’ve always used. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. Virgin's biggest and best broadband and TV package is the Ultimate Volt Bundle. Recycle or return your kit. To run the scan, simply connect to your. Mobile customers. VMED O2 UK Limited, trading as Virgin Media O2, is a British mass media and telecommunications company based in London, England. However, Virgin blocking sites has become an annoying trend. What you get in your QuickStart pack depends on what Virgin Media services you ordered. Yes, you can – at Virgin Media, we don’t need to run your broadband through a landline. Exclusive Volt benefits – Volt broadband and sim deals also bring you all this: . Broadband and TV. Mobile customers. Our network delivers the fastest widely-available broadband speeds to homes and businesses. This is pretty much the broadband situation in reverse. Mon - Fri 9am to 6pm Billing and Sales. Virgin Media social tariff. Good for casual browsing and streaming on up to 4 devices. Here’s how much we’ll credit you for the following service issues: £9. 99 to £24. Virgin Media was the first major internet service provider to offer broadband without a phone line. Policy Overview. Typically, extenders are linked through a wired port using an Ethernet cable. Virgin Media was founded in 2006. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. You can also add WiFi Max to our. report back and we can go from there depending if it works or not. Average cost per month £22. As part of the Virgin Group, Virgin Media can offer a lot of security when it comes to your broadband. But before you call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone to tell Virgin Media you're leaving, we strongly. That new set-top tech needs to be connected, and that means it'll need a Virgin Media broadband connection. The Virgin Media Hub 5 is a better router than the Hub 4. Broadband, TV and phone. Virgin Media broadband is the top choice for those seeking unmatched speed, making it ideal for gamers, streaming enthusiasts, and busy households. Reliable connection. You just need to give Virgin Media 30 days’ notice that you want to leave. 168. Preferred DNS 192. In a single year our connectivity: Supports 708 million credit and debit card transactions. Now, customers can manage all their accounts – for broadband, TV, home phone and mobile – all in one place wherever and whenever you like. Test your broadband speed. Virgin Fibre Areas only. Cheap Virgin Media broadband plans & deals ☝️ Compare the best broadband contracts in November from all UK providers From £18 a month at broadband. The most affordable plan offers internet at 132Mbps, while the most advanced offers 1130Mbps along with 230+ channels and other perks. Virgin Media billing and payments help and support. £0. IP address 192. For years, it has offered ultrafast broadband to more properties than any other provider in the UK. Through your bank (sort code: 20-13-42 account number: 23494314 using your 14-digit payment reference number as the reference) If you need help or have any other questions about your bills, you can call Virgin Media on 0345 454 1111 or use the live chat feature on their website. TV. Gig1 Fibre Broadband comes with a WiFi Hub that’s capable of delivering gigabit speeds over WiFi. Virgin Mobile package. 150 – if you’re calling from a Virgin Media mobile or mobile. WiFi hotspots. Black Friday sale ends on 27th November. Mon - Sat 9am to 6pm Technical Support. Access your Hub by navigating to 192. 21,751: 375,849: Virgin Media TV Service (74 Viewing) For things concerning Virgin Media Cable Television Services (except Billing & Installation). £140 Gift Card for Broadband, Phone and TV Orders at Virgin Media. 50 per month. Up to 3 WiFi Pods if needed. The speed test has been built to test broadband download speeds up to — and above — 1000Mbps (1Gbps). Call a sales rep: 1-888-285-1876. 30-day rolling broadband contracts for students. See Virgin Media for more. Get Broadband and TV from Virgin Media for just €50 with no activation fee. no setup cost. Virgin Media is part of NTL:Telewest. I need help with: An internet problem Find and fix. No. However, if you are leaving Virgin Media and desperate to get out of your contract early, BT will credit your new account with up to £300 if Virgin charges you termination fees. At least 30Mbps download speeds in every room or £100 one-off credit. 168. Please, visit this link with our updated plans and call charges for landlines so you can view all that applies on our new Chatter plans. When your household is with Virgin Media and O2, you’ll get supercharged speeds, data and WiFi. 1 into the address bar of your browser. Up to 3 WiFi Pods if needed. 3. Landline packages. Find the best deal for you with average speeds of up to 1130Mbps. css"> <iframe aria-hidden="true" title="GTM" src="height. If you want to contact us using our Text Relay Service, call our Text Relay freephone number on 18001 0800 052 2164. £8p/m extra or included with Gig1 or Volt. Cancelling Virgin Media if you're out of contract. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Business Fibre 2. 0. Speeds of up to M500 – average download: 516Mbps. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. BT Sport will rebrand to TNT Sports on the 18th of July 2023, as a result of their merger with Eurosport-owners Warner Bros. If you cancel your eligible O2 Pay Monthly Mobile Plan within 14 days of: (a) you receiving your O2 SIM following you purchasing an eligible O2 Pay Monthly Mobile Plan; or (b) you re-contracting to an. . Stream + broadband. 99 to £24. Broadband, TV and phone customers. Compare all broadband deals. Broadband customers switching to or from cable networks including Virgin Media, Hyperoptic and others will still have to contact both their new and existing provider when moving across, as plans to introduce easier 'one. Broadband Deals Broadband Deals. M50 Fibre Broadband and Virgin Phone: New customers only. With 2Gb speeds, Ireland's best broadband is now faster. We’re pretty good at. 1Gb Broadband + Loaded TV. All plans offer unlimited broadband with speeds between 500Mbps and 2,000Mbps. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. The app checks wifi strengh and then tries to improve the router. Broadband, TV and phone customers should then press 1, mobile customers should press 2. Vodafone’s broadband speeds: 38Mbps, 67Mbps, 100Mbps, 200Mbps, 500Mbps and 900Mbps. The password is printed on the bottom of the Hub. £8 a month add-on or at no. Virgin Media offers an Essential broadband package to customers who receive Universal Credit or other forms of government financial help. Saturday: 8am to 8pm. 3. The easiest way is to phone the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Choose broadband and phone or broadband only deals from the wide range of monthly broadband contracts. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Stream from Virgin Media. A WiFi dongle is a small device that slots into a computer’s USB drive. 04-08-2017 2:12:41 PM. 93% average network uptime [based on measurements from customers’ Hubs across the Virgin Media network, July 2022-December 2022] Priority: Priority is an O₂ service. Broadband/WiFi required. Virgin Media M250 Ultrafast Fibre broadband only. To change your Wi-Fi password, click on Advanced Settings in the left-hand menu and then click Wireless, then Security. The Virgin Media Connect app is the control unit for your WiFi. Broadband for low income families. 0345 454 1111 – if you’re calling from any other phone. 1Gb Broadband + Loaded TV. Virgin Media Stream Box can be added to any of Virgin's broadband deals from M50 right up to the UK's fastest broadband offered by Gig1. Virgin Media support opening hours. Pay Monthly SIMs; Family Plan; Learn about mobile. There’s one more broadband speed available too: M600, with average download speeds of 630Mbps. Phone line - 5 mins. Excludes broadband faults and broadband network outages. The cable comes in to the house and connects to a small metal junction called a TV/Data Isolator (one cable in (labelled "IN"), one cable out (labelled "TV/DATA")). Virgin TV Anywhere app: Compatible device required. You can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for. In time TNT Sports is set to be the single banner for which sports fans can access a wide range of sporting events. Among the innovative, high-quality networking and communication products, applications and services we provide, our fibre-optic network is our crown jewel. . Don't waste your time trying to cancel your services even your contract ended via phone or sms or chat. Sky TV. Please enter your email. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. Plus, you can sometimes come across special offer M125 deals and other speeds with £0 setup costs. TV. Up your average download speed to 362Mbps for 4K streaming. Access Virgin Media router settings in modem-only mode. Explore a world of action, entertainment and social networking. At least 30Mbps download speeds in every room or £100 one-off credit. It also offers M125 (average speed 132Mbps), M250 (average speed 264Mbps), M350 (average speed 362Mbps). 032%. Broadband dealsUltimate Volt Bundle. M500 – 516Mbps, the fastest, most widely available fibre optic deal in the UK. Public Sector Queries. As a customer-first organisation dedicated to delivering the best for business, we are continually investing in our network. 168. Last modified on Thu 24 Aug 2023 10. Go to Advanced Settings > Wireless > Wireless signal. Grab the latest discounts with these 14 active Virgin Media promo codes. Virgin Media is the UK’s fastest widely available network. That could mean up to £10 extra per month for customers on some of its more expensive packages. We’ve got an incredible range of phones and phone plans fit for every budget, so while you’re in why not have a peruse. This promotion means you won’t pay the usual setup fee of £35. Watch TNT Sports Ultimate, Virgin TV Ultra HD and apps like BBC iPlayer and YouTube. Insanely fast. Make a payment. The Virgin Media “Essential Broadband” plan costs £12. After it has done this, it suggests that you 'rescan' the room. Virgin Media customers already have a head-start because we’re the UK’s fastest broadband provider, but there are plenty of clever little hacks that can bring some extra oomph to your service. Active O₂ customers and Virgin Media broadband customers only. Why you’ll love Virgin Mobile; Stay connected with Virgin Mobile; Already with us? Using your phone abroad; Get help with your mobile; Lost or stolen phone; Get the Virgin. Hey Norma63, thanks for getting back to us. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. They constantly increase your prices without telling you. This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. The legal stuff . co . We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Project Lightning network investment means that up to 17 million homes and businesses will be able to. Virgin Phone Switchover. Double mobile data on every eligible O2 Pay. 4. The quickest way to do this is by calling Virgin Media’s customer service team on 0345. Live life supercharged, with Volt. Not sure if you have downloaded the 'Virgin Media Connect' app, which, once installed allows you to carry out a home wifi check - room by room (and you can add rooms). Virgin Media customers can access multiple plans that combine TV with broadband. To find out what speeds are on offer in your area. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Online via the Virgin Media website. Go to your Virgin Mobile app . The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. Connect the Hub’s power cable with the blue tab. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. You can do this by calling Virgin Media’s customer service team on 0345 454 1111. 50 a month for Essential broadband, or £20 a month for Essential broadband plus. Compare all broadband deals. General : Virgin Boosting Speeds. My Virgin Media . Choose your package. We’ll automatically credit your bill for fixed phone line and broadband issues, no matter if you’re a new or existing customer. Then it's out with the old and in with the new! Once your services are all setup you're ready to sit back and enjoy the power of Broadband, TV and Virgin Phone! Step 3: Cancel your old services. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. We do broadband. It is common for some problems to be reported throughout the day. Check availability Check availability . Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with. Your account. Broadband + Television: 500Mb Broadband + Loaded TV €50 a month for 12 months €104 thereafter "T&Cs apply. If you think you’ve used the incorrect bank account details when paying via bank transfer. Choose any bundle that includes broadband and TV - just hit Customise your package to add it. The funds will go into your account and offset future bills – you won't receive a lump sum of cash. This problem affects both and wireless, despite the diagnostic tool saying there are only issues in my WiFi. If it is poor again after the rescan, it. We've reviewed all popular broadband providers including BT, Sky and Virgin to help you save money and find the best broadband provider for you. When you’re booking your move, let us know if you want to choose a new package for your new home. I would also look at using wired (Ethernet) connections where possible, especially for gaming, even if that means running an Ethernet cable to another part of the house. Discover first hand everything Virgin Media has to offer Drop into any Virgin Media Store today to experience a world of TV entertainment, mobile and superfast broadband first. What do the colours mean? Yellow. 22-11-2023 12:10. Reset Hub password. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you want to save on fibre broadband, Virgin Media is giving you the chance to pay absolutely nothing for the first three months of M250 Fibre broadband – that's a saving of £97. Virgin Media’s M125 broadband plan is a prime example: it’s an opportunity for broadband bargain hunters to lock in an average download speed of 152Mbits/sec at. I ned a new hub, red light on permanent, cannot get through to virgin media customer service QuickStart, set up and connections. Virgin Media's broadband tech. If you have a Virgin Mobile handset or SIM card, see our guide on how to cancel your Virgin Mobile service. As in the picture below, you can observe the download speed test, upload speed test, ping, and Jitter parameters. Virgin TV 360 box – over 190 TV channels, including Sky channels in HD and BT Sport 4K.